Support / Contact

KAS – Keyless Access Security. 45/215 Brisbane Rd, Biggera Waters, QLD 4216
Ph. +61 7 5500 5580.

Note: Have a technical question? Please check our knowledge base prior to posting. Our knowledge base contains answers to common questions as well as user manuals and installation guides.

Where would you like your enquiry directed?
KAS Holiday Closure

Closed: 2pm, Friday 22 December 2023
Open: 9am, Monday 8 January 2024
For Technical Support during this time please visit our Knowledge Base at to search for relevant articles to help with your issue. If still unresolved, you can submit a support ticket from the KB or send an email to

Please note, for after hours tickets marked as urgent and deemed “non urgent”, KAS will charge $110ex GST per/hour or part thereof to attend to your ticket.
Please ensure you use this option responsibly to avoid unnecessary charges.
We highly recommend you check the relevant documentation available on our knowledgebase, PRIOR to submitting an urgent ticket after hours.