Terms and Conditions

Copyright Statement

Copyright 2018, KAS, All rights reserved

Disclaimer / Terms of Use of the website

You agree to be bound by these terms of use by accessing, browsing, opening or otherwise using any part of this website.
The information contained on or linked to this website is general information. Nothing on this site is or purports to be advice. You should not rely on any information on or linked to this website. If you need advice, you should seek personal professional advice based on your own circumstances.

While every effort is made to ensure the information and links on this web site are accurate, the technology is changing at such a speed that the information and links may not always be up to date.
Website material, not legal advice

Any content, including publications and email newsletters, on this website, is intended only to provide a summary and general overview on matters of website development or general interest. This information is not intended to be comprehensive nor does it constitute legal advice of any form. We at KAS attempt to ensure that the content is current but we do not guarantee its currency. You should seek legal or other professional advice before acting or relying on any of the content.


KAS is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer virus.

KAS makes no warranties or representations about this website or any of the content. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website, its content or the information on it.

Where liability cannot be excluded, any liability incurred by us in relation to the use of this website or the content is limited as provided under the Trade Practices Act 1974 (s68A). We will never be liable for any indirect, incidental, special or consequential loss arising out of the use of this website, including loss of business profits.

See Limitation of Liability below

Privacy Statement

This site collects and analyses information from users.

We record your visit and log information for statistical purposes including your IP address, the date and time of the visit, pages accessed and documents downloaded.
This information may be analysed to determine our sites usage statistics and help us improve our services.
Information collected through the Contact Us pages or through any of the forms available on this site will be stored on the KAS databases. Your information will not be disclosed to a third party from KAS.

Software Disclaimer

It is company policy that we do NOT directly control or access our client’s virus software programs, so you must first please liaise with your IT people to ensure that all of your virus protection software directly “EXCLUDES” our KAS software before our software will correctly function and before we can assist with any changes or modifications to your KAS software.
Any fault analysis or technical support required from KAS staff that is the result of either modifications, updates of either new or existing software or hardware, particularly as the result of the addition or updating of new or existing virus protection software, that does not directly exclude interaction or interference with your KAS software may result in a fee for time being charged for such services. Should any technical work or assistance (not explicitly covered under warranty technical support) be requested outside of normal working hours then a weekend/public holiday surcharge will also apply.
It is a company requirement to have the client’s IT department to attend to excluding KAS software from all of their virus protection software. KAS lock software is NOT online and therefore there is zero risk of our software being able to attract any viruses from the internet.
Once this has been attended to and should you still require our technical assistance then please contact us back during working hours. Should you require ‘non-warranty’ technical assistance outside of normal hours then you will be invoiced appropriately invoiced this time.

Other Terms and Conditions

Thank you for considering and/or selecting and purchasing our company electronic KAS Keyless Access Security Door Locks. Our Keyless Access locks include Finger Print Locks (or Finger Locks), RF Card Smart Locks (or otherwise known as Smart Locks), Digital Locks (or Electronic Number Locks). Our Biometric Lock (Fingerprint lock), Digital lock and RF Smart card locks also come in a combination of these features, Function combinations of biometric locks, fingerprint locks, digital locks and RF smart card locks are detailed throughout this website. In order to protect the function and warranty of your electronic Keyless Access electronic door locks please read the following carefully.

Freight Charges

Free Shipping is supplied on all new electronic locks, fingerprint locks, biometric locks, digital locks and keyless locks within Australia. Offer is limited to standard delivery within Australia. Entire order must be shipped to a single address. May not apply to prior purchases, Wholesale/Trade orders or open orders and cannot be combined with any other offer. The customer is responsible for shipping costs on returned merchandise. Promotion may be modified or terminated at any time. Certain restrictions may apply.

Freight charges may apply for construction drop shipments to residential, commercial and construction sites. Other shipping charges such as re-consignment, redelivery and storage charges may apply when requested by a dealer or customer. Please contact KA Security sale desk for any applicable fees.

“Priority Service and Postage” will leave by next Business day*, applies to a maximum order of 4 Customised Locks. The package will travel on the fastest service available by KAS Keyless Access Security under our affiliates (Australia Post Express or one of our currently used Courier services).

International Shipping Orders – Please contact us for a quote to organise your international shipping cost. It will be contained to no more than the best cost price according to your personal requirements. Please specify your requirements and we will be inc contact with you to best suit your individual requirements.

Turnaround Times

Standard electronic locks, biometric locks, fingerprint locks, keyless locks and keyless access products are shipped within 3/6 business days of order and customised electronic locks, fingerprint locks, biometric locks and keyless lock products are shipped within 3/6 business days of order. “Priority Service and Postage” will be shipped out the same business day of order received in time for postage, or by the latest the following business day.

12 Month Warranty

KAS Keyless Access Security will provide a complete 12-month product replacement. This warranty is extended only to the original purchaser of the unit under warranty and is valid only when bought through an authorized KAS Keyless Access Security retailer.


The above warranty applies as long as the damage is not caused by an accident, abuse, misuse, fire, insects, use of abrasive products, water or force majeure or an act of God. Transport, handling or installation damages are also excluded. PLEASE NOTE: These electronic locks are not designed to withstand direct water penetration as could be inflicted by Rain or a Hose. Please be extremely careful when hosing down around your electronic door locks, fingerprint door locks and keyless door locks as water penetration will cause damage to the electronic circuitry. These keyless access locks are designed to be powered only by alkaline batteries and batteries or voltage other than 4 x AA Alkaline Batteries will void your warranty.


The battery operated door locks are supplied on the basis of been installed free from any rain and moisture exposure, as water penetration that has ingressed to inside the lock could cause damage and would void the warranty of the lock. If the client’s site conditions (including exposure to cyclonic and storm conditions) could compromise any locks to such exposure and therefore allow the penetration of moisture ingress, then a separately available lock cover must be purchased and installed by the client to avoid the warranty of the lock from been compromised.


Any defect involving the manufacturer’s liability shall be reported to KA Security within ten (10) days of its occurrence. Locks claimed to be defective shall be held until inspected by an authorised representative of KA Security, and upon their specific instructions, locks found to be defective will be repaired and replaced by KA Security. The liability of KA Security with respect to the sale of this lock shall be limited to repair or replacement by a similar product as provided above and does not include any cost of removal, reinstallation, transport of defective product, loss of time, salary or any other expenses (including the alternative security arrangements for securing your doors) as well as any consequential damages of any kind. KA Security and its representatives shall not be held liable for any injury, loss, cost or other damage, whether consequential or incidental, that arise from any defect covered under this limited warranty, even if KA Security has been advised of the possibility of such damage.


KAS Keyless Access Security’s 12-month warranty replaces all other warranties, expressed or implied, in the face or at law, including implied warranties of merchantability and fitness for a particular purpose. The terms of this warranty cannot be modified or extended in any way whatsoever by any agent, dealer, distributor, service company or another party other than KAS Keyless Access Security.

14 Day Money Back Guarantee

The 14-day money back guarantee applies only to the ‘Stand Alone Locks’ from the ‘Keyless Access Door Locks” online side of the website. This offer does not apply to the ‘Lock Management System’ (LMS) locks and products. The Deposit for LMS products (which commences the locks production, software customisation and installation preparation procedures) is a non-refundable deposit.


Insured parcels will be replaced with the exact product in a reasonable amount of time. Although KAS Keyless Access Security takes all necessary precautions to ensure your freight arrives in perfect condition we do not take liability for third-party transport.

Legal Rights 

This warranty gives specific legal rights and is not applicable if it interferes with any law or regulation in any state, province or country.


KAS Keyless Access Security reserves the right to change, without notice, the models, the specifications and the price of its products; including electronic door locks, fingerprint door locks, biometric locks and other keyless access products.

Limitation of Liability

Our Limitation of Liability, under all circumstances, including, but not limited to, negligence, for the directors and/or staff of KAS Keyless Access Security, shall be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, alternative security arrangements, loss or damages to equipment or profit, arising out of the use, or the inability to use, the products sold by this company, even if KAS Keyless Access Security or authorised representatives or re-sellers of our products, have been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.


We hope that you are happy with your purchase but should you wish to return any item to us, we will be happy to refund or exchange a product subject to the following conditions.

1. The goods must not have been installed.

2. Returned goods will only be accepted if they are returned in their original packaging, unused and with all instruction manuals.

3. If you exercise your right to cancel after the goods have been delivered you will be responsible for returning them at your own cost and must be in a re-saleable condition.

4. All refunds will be processed within 30 days.

5. Customers are responsible for obtaining proof of delivery and receipt of returned goods.

6. Before returning any goods the Customer must contact KAS by email (to be obtained from the website) to obtain a returns number.

7. On returning items refunds will only be issued upon receipt of returned goods.

8. Where applicable postal or carriage charges are not refunded in the event of a customer returning goods and are the responsibility of the Customer.